Frequently Asked Questions
Elenva Smart Ring combines everyday activity and sleep tracking with built-in vibration functionality, bringing more convenience to your daily routine. Beyond tracking your daily insights, it adds a tactile way to interact with your smart experience.
Elenva Smart Ring helps you understand your daily wellness through sleep and activity tracking. It collects everyday insights and helps you recognize patterns in your lifestyle over time.
Elenva Smart Ring is designed for convenient everyday use. Battery life may vary depending on usage, tracking frequency, and settings.
Yes! Elenva Smart Ring comes with a 1-year warranty, giving you added peace of mind with your purchase. If you experience any product-related issues, please contact our customer support team for assistance.
Not at all! The Elenva App is completely free to use, with no monthly or annual subscription fees. Enjoy your smart ring experience without worrying about ongoing app costs.
Yes! Every Elenva Smart Ring comes with a user manual to help you get started, set up your ring, and understand its features. If you have any questions or need assistance, feel free to contact our customer support team. We'll get back to you within 24 hours.
- Ensure Adequate Battery: Before going to bed, verify that the ring has sufficient charge to last through the night.
- Correct Nighttime Wear: Wear the ring on a suitable finger before sleep, ensuring optimal sensor contact for accurate measurement.
- Open the ELENVA App and ensure your ring is connected.
- Navigate to the “Me” tab.
- Tap “My Ring.”
- Locate the “Firmware Update” option.
- If an update is available, a “New Version” prompt will appear.
- If no prompt appears, manually check by tapping “Firmware Update → Check for New Version.”